The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet had a wonderful selection, with plenty of options to satisfy everyone's palate.” view full review
Stunning View!
“Our suite on the 11th floor offered a breathtaking view over the bay, making our stay unforgettable.” view full review
Accessible Luxury
“The hotel ensured easy access to the main amenities, enhancing comfort for all guests.” view full review
Relaxing Pool
“The pool area was beautifully maintained and had a great temperature, perfect for unwinding after a day of exploring.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Tennis court
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Laundry
Welcome drink
Dining
Restaurant
Poolside snack bar
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Spa & Leisure
Seasonal outdoor pool
Sun loungers
Garden area
Pool with view
Room features
Air conditioning
Soundproofed rooms
Sitting area
Terrace
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Ha Long Road, Bai Chay Ward, Quang Ninh Province,
Ha Long,
Vietnam,
20860,
Quang Ninh
Map view
Ha Long Road, Bai Chay Ward, Quang Ninh Province,
Ha Long,
Vietnam,
20860,
Quang Ninh
City landmarks
Theme Park
Sun World Halong Complex
1.8
km
Hạ Long - Hòn Ti Tốp
Sun World Halong Park
1.8
km
Bãi Cháy
Halong Bay
1.8
km
Ha Long beach
1.0
km
Đường Hạ Long
Cong Vien Dragon Park
1.1
km
Đường Hạ Long
Typhoon Water Park
1.2
km
9 Hạ Long
Ha-Long-Queen-Seilbahn
1.2
km
80 Hạ Long
Nga 3 Vuon Dao
1.2
km
Số 80 Hạ Long
Ha Long Bay View Hostel
1.4
km
Bãi Cháy
Dragon Park Ha Long
1.7
km
Shopping Area
Bai Chay Commercial Center
1.9
km
Island
Dao Reu
1.9
km
Soi Sim
2.0
km
Tien Ong
2.1
km
Tiên Ông
Cai Dam Market
3.1
km
Bo Hon
2.3
km
Bãi Cháy
Thien Cung Grotto
2.3
km
Bridge
Bai Chay Bridge
2.9
km
Ho Hung Thang
2.6
km
9 Hạ Long
Go round the Sun
3.3
km
Yết Kiêu
Sun Wheel
3.3
km
1-499 Lê Thánh Tông
Dragon Bay Park
3.4
km
Bãi Cháy
Beach Fire
4.9
km
Nearby
Ha Long Bay Quang Ninh
Dau Go Cave
350 m
Bridge
Pont Bai Chay
350 m
Beach
Bai Chay Beach
350 m
Island
Castaway Island
350 m
Hạ Long
Ocean Park
350 m
Ha Long St
Royal Villas
350 m
68 Hậu Cần
Du Thuyen Pelican
350 m
Restaurants
Hong Kong B Restaurant
630 m
C215 - C220 Ha Long Park
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
spacious rooms
great location
bad smell
attempted upselling
7.0/10
Very good
Rooms
7.0
Location
6.8
Service
7.0
Dining
7.5
Guest reviews
7.0/10
based on 25 reviews
8.0
8.0/10 based on 73 reviews
Giles
United Kingdom,
May
2024
7.6/10
The villa provided a decent size and nicely decorated room, though the communal area seemed a bit tatty. The standard of cleanliness and comfort was good, offering spacious accommodations. The location, despite being on a hill, was within walking distance to attractions like the night market and Sun World theme park. Dining options were average, but the filling meals compensated for it. Overall, a satisfactory stay with a few minor drawbacks.
Rooms
8.0
The room was clean, comfortable, and nicely decorated.
Service
9.0
The staff were very friendly and helpful, especially Lucy.
Location
7.0
The hotel's location on a hill provided proximity to attractions like the night market and Sun World theme park.
Dining
7.0
The dining experience provided filling meals but was average overall.
Facilities
7.0
Harry
United Kingdom,
May
2024
7.8/10
I stayed in one of the rooms in the villa, and it was nice and spacious. The breakfast options were okay for English guests but could offer more choices for Chinese visitors. However, there was a noticeable bad smell in the surroundings.
Rooms
8.0
The room in the villa was nice and spacious.
Service
7.0
The staff was very helpful and friendly, especially Lucy who went out of her way to retrieve our belongings and send them to our next hotel. However, there was an attempt to sell us a tour package for Ha Long Bay, which was described as worse than any previous tour.
Location
9.0
The hotel is located on top of a hill overlooking the town below, providing a scenic view. It is within walking distance to the night market and Sun World theme park, nicely away from the noise of the main strip.
Dining
8.0
The dining experience offered varied and plentiful options, catering well to both Asian and western preferences. However, there were limited or no vegetarian choices in the lunch and dinner menus, and breakfast only served until 9 am, which might be early for vacationers.
Facilities
7.0
spacious rooms
bad smell
Geoffrey
United Kingdom,
April
2024
7.4/10
The hotel offers a mix of positives and negatives. The rooms, though older in style, are nice, boasting great views of the bay and a lovely comfortable bed. However, the construction site right in front of our window made it impossible to sleep at times. The service was excellent, with friendly and helpful staff, but the location on a hill made it a bit inconvenient for travel. The dining experience had its ups and downs, with a great restaurant view but weak air conditioning. Overall, the facilities were good, providing a satisfactory stay.
Rooms
8.0
The rooms were older in style but very nice, with great views of the bay and a lovely comfortable bed.
Service
9.0
The staff was friendly and helpful, offering excellent service.
Location
6.0
The hotel's location on a hill made it a bit inconvenient for travel.
Dining
7.0
The dining experience had its highlights and challenges, with a great restaurant view but weak air conditioning.
Facilities
7.0
The facilities were satisfactory during our stay.
David
United Kingdom,
April
2024
5.2/10
The hotel had some cool and different rooms, but they smelled like they had been smoked in by many people, which was quite disappointing. The staff was not as friendly as we had experienced in other hotels. The location was in a very strange small town, but the trip to Ha Long Bay was amazing. The dining options were a mix of Asian and European foods, but the breakfast time was quite early for vacationers.
Rooms
5.0
The rooms had a unique style but unfortunately smelled like they had been smoked in by many people.
Service
5.0
The staff were not as friendly as expected.
Location
5.0
The location was in a very strange small town.
Dining
7.0
The dining offered a nice mix of Asian and European foods, but breakfast was served quite early for vacationers.
Facilities
7.0
William
United Kingdom,
March
2024
7.0/10
My stay at the villa was a mix of pleasant and disappointing experiences. The rooms were tidy and spacious, but the communal area needed some refreshing. The service was friendly and helpful, though a bit too insistent on tips. The location offered beautiful views but was a bit isolated for those wanting easy access to town. The dining options were varied, but the restaurant's air conditioning was weak. Overall, a decent stay with room for improvement.
Rooms
8.0
The rooms within the villa were nice and spacious, although the communal area was a bit tatty.
Service
7.0
The service was friendly and helpful, aside from the overly aggressive stance on tips.
Location
6.0
The villa location on top of a hill provided beautiful town views but was far from the practical Bay area for transportation.
Dining
7.0
The dining had a big selection but suffered from weak air conditioning in the restaurant.
Facilities
7.0
The villa offered decent facilities overall, though there is room for improvement.
Spacious Rooms
Tatty Communal Area
Martin
United Kingdom,
January
2024
7.0/10
The hotel had its ups and downs. The room, although beautifully decorated and with a lovely bathroom, had a musty smell and lacked amenities. The service was a bit hit and miss, with some staff being friendly while others not so much. The location was convenient, within walking distance to attractions but not offering much sunlight. The dining experience was pleasant with a great selection of food but an early closing time. Overall, it was a decent stay with some room for improvement.
Rooms
7.0
The room was beautiful and had a very nice bathroom, but there was a musty smell and minimal amenities.
Service
6.0
The service was a bit inconsistent, with some friendly staff but others not meeting expectations.
Location
8.0
The location was convenient, within walking distance to attractions but lacking sunlight.
Dining
7.0
The dining experience was pleasant, with a great selection of food but an early closing time.
Facilities
7.0
Frederick
United States,
January
2024
8.0/10
The hotel offers a mix of positives and negatives. The rooms are lovely and clean, ensuring a very comfortable stay. However, service can be hit or miss, and the location may not suit everyone. On the bright side, the dining with great views earns extra points.
Rooms
8.0
The room was clean and large, with good linen and furniture.
Service
9.0
The staff were friendly and helpful, providing excellent ocean views from a spacious room with a large, comfortable bed.
Location
6.0
The hotel is somewhat in front of the sea but not directly facing it, located on a hill area. This may not suit all travelers.
Dining
9.0
Dining was great with a wonderful view from the restaurant on the upper floor, overlooking Halong Bay.
Facilities
8.0
Great views
Hilltop location
Archibald
United Kingdom,
December
2023
7.0/10
Staying in the villas away from the main hotel was a unique experience, but the heat forced us to check out earlier than planned. The staff were very friendly and accommodating, especially Mr Diem. The location was somewhat in front of the sea but not directly accessible, with limited dining options for non-Asian visitors. The dining with a view of Halong Bay was excellent. However, the shadow from trees made lounging in the sun impossible. The facilities were adequate but not extraordinary.
Rooms
6.0
The rooms in the villas were quite cool and different, but the heat made it uncomfortable leading to an early checkout.
Service
8.0
The staff, especially Mr Diem, were very friendly and helpful. They offered good customer service throughout.
Location
5.0
The location was somewhat in front of the sea but not directly accessible, and the shadow from trees prevented sunbathing. It was near some restaurants but lacked variety for non-Asian guests.
Dining
9.0
Dining with a view of Halong Bay was excellent, offering a good range of choices and delicious food.
Facilities
7.0
The facilities were adequate but not exceptional.
Friendly staff
Limited dining options
Henry
United Kingdom,
November
2023
6.0/10
I had a mixed experience at the hotel. While the rooms were uncomfortably hot and had a bad smell, the staff was helpful and friendly. The location is great for visiting Sun World and the public beach, but there are limited dining options. The hotel facilities were decent, but there were issues with the surrounding construction affecting the sea view.
Rooms
5.0
The rooms were so hot that we actually checked out earlier than planned the next day because we were struggling in the heat and had a bad smell.
Service
8.0
The staff were really great and helpful, stationed at Villa 3. I appreciated their assistance during my stay.
Location
7.0
The hotel is nearby Sun World and the public beach, which is convenient for exploring. However, the area lacked variety for non-Asian visitors.
Dining
5.0
The dining experience was limited, with only basic options available. However, the home-made jams were a nice touch.
Facilities
6.0
The facilities were average. It's unfortunate that the sea view was obstructed by ongoing construction.
Convenient location
Poor room conditions
George
United Kingdom,
November
2023
6.4/10
My stay at the hotel was a mixed experience. The room was clean and large with good linen and furniture, but it smelled like many people had smoked in there, and it was uncomfortably hot, leading us to check out earlier than planned due to the heat.
Rooms
6.0
The room was clean and large, with good linen and furniture, but had a strong smell of smoke. The heat in the room was unbearable, forcing us to leave earlier than expected.
Service
5.0
The staff were not very friendly and the premier tour they sold us was below par. However, they did offer to upgrade our rooms despite some noise issues.
Location
8.0
The hotel is right at the heart of Halong city, surrounded by a lovely pine garden on a steep hill. The location is great for exploring Ha Long Bay.
Dining
7.0
The dining experience was decent with a mix of Asian and European foods, but the breakfast time ending at 9 am was not convenient for vacationers.
Facilities
7.0
The main hotel area for reception and breakfast was good, but the provision of only one bottle of drinking water per day in the room was not ideal.
Martin
United Kingdom,
November
2023
8.6/10
The hotel is situated on top of a hill, offering a stunning view of the town below. The rooms are clean, large, and nicely decorated, providing a comfortable stay. The service was excellent with helpful staff but not all were very friendly. The location is convenient, within walking distance to the night market and Sun World theme park. The dining options were varied and plentiful, yet limited for vegetarians for lunch and dinner. The facilities are well-kept and modern, contributing to a pleasant stay.
Rooms
9.0
The rooms were nice and clean, offering a great view.
Service
8.0
The staff, especially Mr Diem, was very helpful and friendly. Special thanks to Lucy for going above and beyond by sending items to the next hotel.
Location
9.0
The hotel is on top of a hill, but conveniently close to the night market and Sun World theme park.
Dining
8.0
The dining experience was enjoyable with a buffet offering a great selection of hot and cold food.
Facilities
9.0
The facilities are modern and well-kept.
Arthur
United States,
October
2023
7.2/10
I had a mixed experience at this hotel. The rooms were clean with a good view of the bay, but the ongoing construction right in front of the window made it impossible to sleep at times. The service was friendly and helpful overall, but there was an incident where I was charged for items I didn't consume. The location was away from the noisy main strip, which was nice, but getting to the hotel from the bus station required a taxi. The dining options were satisfying with a variety of dishes, and the facilities were decent despite some inconveniences.
Rooms
7.0
The rooms were clean and offered a nice view of the bay, but the construction site right in front of the window was disruptive.
Service
8.0
The service was friendly and helpful, although there was a mishap with a charge for items I didn't have.
Location
6.0
The location was peaceful, away from the main noise but inconvenient to reach from the bus station without a taxi.
Dining
8.0
The dining experience was satisfactory with a variety of dishes to choose from.
Facilities
7.0
Although there were some disruptions due to ongoing construction and noise, the facilities were decent overall.
Gary
United Kingdom,
October
2023
6.6/10
My stay at the hotel was overall pleasant. The rooms were comfortable and offered a great view of the bay, although the supply of drinking water was limited. The service was a bit disappointing, with poor English skills observed, but some staff members were customer-oriented. The location, on top of a hill with beautiful views, required taxis for external outings. The dining experience was good, with varying options available, although vegetarian choices were limited in some meals. The facilities were decent, but some aspects could be improved.
Rooms
7.0
The rooms were older in style but nice, with a lovely bed and views of the bay.
Service
5.0
While some staff members were customer-oriented, the overall service had communication issues.
Location
8.0
The hotel is on top of a hill, offering stunning views of the town below.
Dining
7.0
The dining experience provided varying options, but vegetarian choices were limited in certain meals.
Facilities
6.0
The facilities were decent, but there is room for improvement.
William
United Kingdom,
October
2023
7.2/10
The hotel's location is on top of a hill, providing a peaceful setting away from the main strip. The rooms offer a distant sea view due to ongoing construction but are decent for the price. The service, while attempting to be helpful, struggled with language barriers. The dining experience was good with nice views, while the facilities were well-maintained. The hilltop location offers a quiet stay close to attractions.
Rooms
7.0
Stayed in one of the rooms in the villa 4; rooms were sufficient for the price paid.
Service
5.0
Service staff tried to help but faced language barriers.
Location
8.0
The hotel is on top of a hill overlooking the town below; convenient walking distance to the night market and Sun World theme park.
Dining
8.0
Dining was good with helpful staff and a nice view from the high floor.
Facilities
8.0
The facilities are maintained well, with seating and tables on the beach.
Quiet
Construction noise
Mark
United Kingdom,
September
2023
7.6/10
The hotel offers a clean and comfortable stay with nice décor and a pleasant view of the sea, despite the advertised garden views. The service was a mix of indifference and exceptional helpfulness, catering to various needs from room service to airport shuttle. The location is somewhat by the sea and close to evening markets, though not recommended for vacation now. The dining experience was superb, especially with the home-baked bread. Overall, the facilities are well-equipped for a convenient stay.
Rooms
8.0
The room was clean with nice decor and a nice view of the sea.
Service
7.0
The service was a mix of indifference and exceptional helpfulness, covering various needs efficiently.
Location
6.0
The location is somewhat by the sea and close to evening markets, though not ideal for vacations currently.
Dining
9.0
The dining experience was superb, highlighted by the delicious home-baked Alentejo bread.
Facilities
8.0
The facilities were well-equipped for a comfortable stay.